Privacy Policy

 

Privacy Policy for kizi.com.es

At kizi.com.es ("kizi", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website, games, and related services (collectively, the "Service"). By accessing or using the Service, you agree to the practices described in this policy.

Note: If you are located in the European Economic Area (EEA), the United Kingdom (UK), California (USA), or other jurisdictions with specific privacy laws, additional rights may apply to you as described below.


1. Who We Are & Contact Details

If you have questions about this policy or how we handle your data, contact us at the email above.


2. Information We Collect

We collect both personal information (data that identifies or can reasonably identify you) and non-personal information.

2.1 Personal Information

  • Contact Information: name, email address, and any details you voluntarily provide when you contact us or create an account (if applicable).

  • Account Credentials: username, password, and profile details (if we offer account registration).

  • Communications: content of messages, support requests, feedback, or inquiries.

  • User-Generated Content: comments, posts, or other content you share on the Service.

2.2 Non-Personal / Technical Information

  • Device & Usage Data: IP address, browser type/version, device identifiers, operating system, referring URLs, pages viewed, clickstream data, session duration, and timestamps.

  • Aggregated Data: statistics or metrics that do not identify you individually.

2.3 Cookies & Similar Technologies

We use cookies, web beacons, local storage, and other tracking technologies to:

  • Remember your preferences and settings

  • Analyze site traffic and performance

  • Provide personalized content and ads

For more details, see our Cookie Policy (or Cookie section below).


3. How We Use Your Information

We process your information to:

  1. Provide and Maintain the Service – operate, troubleshoot, and improve functionality.

  2. Personalize Your Experience – tailor content, recommendations, and ads.

  3. Communicate With You – respond to inquiries, send updates, security notices, and marketing communications (with consent where required).

  4. Analytics & Performance – monitor usage, fix bugs, and develop new features.

  5. Compliance & Protection – enforce our Terms of Service, comply with legal obligations, and protect against fraud, abuse, or security threats.


4. Legal Bases for Processing (EEA/UK Users)

If you are in the EEA or UK, we rely on the following legal bases under the GDPR:

  • Consent (Art. 6(1)(a)) for optional cookies, marketing emails, or other activities requiring permission.

  • Contractual Necessity (Art. 6(1)(b)) to provide the Service you request.

  • Legitimate Interests (Art. 6(1)(f)) to improve our Service, prevent fraud, and ensure security—provided your rights do not override these interests.

  • Legal Obligation (Art. 6(1)(c)) to comply with laws and regulations.


5. How We Share Your Information

We do not sell, rent, or lease your personal data. We may share information in the following limited circumstances:

5.1 Service Providers

Trusted third parties that help us operate the Service (e.g., hosting, analytics, ad networks, email delivery). These providers may access your data only to perform services on our behalf and must protect it.

5.2 Legal Requirements & Protection

We may disclose information if required by law, court order, or government request, or to protect our rights, users, or the public.

5.3 Business Transfers

If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any material change in ownership or control.


6. Cookies & Tracking Technologies

We and our partners use:

  • Essential Cookies – required for basic site functionality.

  • Performance/Analytics Cookies – help us understand how users interact with the Service.

  • Advertising/Targeting Cookies – deliver relevant ads and measure their effectiveness.

Your Choices:

  • Adjust cookie settings via your browser or device controls.

  • Use our on-site cookie banner or preference manager (if implemented) to control non-essential cookies.


7. Your Rights & Choices

Your privacy rights depend on your location. Subject to applicable law, you may have the right to:

7.1 EEA/UK (GDPR) Rights

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data ("right to be forgotten")

  • Restrict or object to processing

  • Data Portability – receive your data in a structured, commonly used format

  • Withdraw Consent at any time (where processing is based on consent)

To exercise these rights, contact us at crazygamesonlinecom@gmail.com. We may need to verify your identity before fulfilling your request.

7.2 California Residents (CCPA/CPRA)

California residents may have the right to:

  • Know what personal information we collect and how we use it

  • Access and Delete personal information (subject to exceptions)

  • Opt-Out of Sale/Sharing of personal information (we do not sell personal data, but we may share for cross-context behavioral advertising as defined by California law)

  • Non-Discrimination for exercising your rights

To make a CCPA request, email us at crazygamesonlinecom@gmail.com with “CCPA Request” in the subject line.

7.3 Other Jurisdictions

Depending on your location, you may have similar or additional rights. Please contact us to learn more.


8. Data Retention

We retain personal data as long as necessary to fulfill the purposes described in this policy (e.g., to provide the Service or comply with legal obligations). When no longer needed, we will delete, anonymize, or securely store your data until deletion is possible.


9. International Data Transfers

If you access the Service from outside Spain, your information may be transferred to, processed, and stored in a country with different data protection laws. Where required, we implement appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data when transferred internationally.


10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage on the internet is 100% secure. We cannot guarantee absolute security.


11. Children’s Privacy

Our Service is not intended for children under 13 (or under 16 in the EEA/UK). We do not knowingly collect personal information from children in these age groups. If we learn that we have collected such data, we will take steps to delete it promptly.


12. Do-Not-Track (DNT) Signals

Some browsers offer a “Do Not Track” feature. Because there is not yet a common understanding of how to interpret DNT signals, we do not currently respond to them. We continue to monitor developments and will update this policy if standards are established.


13. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We recommend that you review their privacy policies before providing any personal information


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Last updated” date at the top. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

We will respond as soon as reasonably possible and in accordance with applicable law

This policy is provided for informational purposes and should be reviewed by legal counsel to ensure compliance with all applicable laws and regulations.

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